JOB DESCRIPTION
Accounts Assistant
JOB TITLE:
Financial Controller
REPORTING TO:
MAIN PURPOSE OF JOB: General assistance as required by the FC in preparation of all aspects of accounts and daily reconciliations.
GENERIC KEY ACCOUNTABILITIES: People
- To take pride in everything I do
- To consistently deliver outstanding hospitality
- To anticipate and react to the needs of our guests
- To be an ambassador for the Macdonald Brand
- To take ownership for my personal development and performance
- To contribute to the overall effectiveness and performance of my team
Product
- To consistently deliver Macdonald core standards which are relevant to my role
- To maintain a safe and clean environment
- To take responsibility for understanding our products and services
- To proactively look for ways to improve or enhance the guest experience
- To use feedback to improve my personal performance whilst activity encouraging feedback from others
- To give my full to support to company initiatives
Process
- To complete and act upon training (including statutory) in line with company policy and procedures
- To follow all processes assigned to my role ensuring full compliance
- To identify any barriers or challenges which may prevent me from delivering on agreed processes
- To take responsibility for keeping up to date with any changes in my department
Profit
- To have an awareness and understanding of operational costs related to the performance of my job role
- To look for ways to protect the profit of the organisation without compromising the guest experience
- Be aware of department objectives and ensure all sales
opportunities are exploited (OWS)
- To promote the products and services to our guest at every opportunity
- Spot and act on every opportunity for sales
- To act upon any reasonable instructions from management as pertains to my job responsibilities
JOB SPECIFIC ACCOUNTABILITIES: A safe, secure and hygienic environment for customers, staff and visitors to be maintained.
- All equipment to be operated in line with trained instructions.
- Equipment and premises to be maintained in a clean, working condition.
- Opportunities to be taken to promote products to our customers at every opportunity.
- Prompt response to be given to the service needs of customers.
- Customer satisfaction to be checked during customer’s visit to department.
- Accurate payments to be dealt with in accordance with the Hotel’s standards and the company’s cash handling procedures.
- All visitors to be warmly received and their needs anticipated in an appropriate manner.
- To participate fully in reviews and meetings
- Positive working relationships to be established and maintained with colleagues throughout the hotel.
- Company Handbook to be abided by, and employees to be aware of any changes made.
- Commitment to be displayed to training through participation, and sign off of training records, and application of learning in the workplace.
- Full compliance and commitment to Core standards to be demonstrated.
- To comply with any other reasonable request made by a manager of the company.
- Prepare and upload daily ABRA and weekly URR.
- Prepare daily & weekly revenue and covers reports for
Board reports.
- Bank reconciliations (e.g. unmatched items, credit card and cheque reconciliations, petty cash etc).
- Responsibility for accruals & prepayments.
- Credit Control, assisted by Administrator (check & process all credit application, prepare weekly debtors summary, chase overdue debt etc).
- Prepare daily & weekly revenue and covers reports.
- Daily revenue audit (e.g. completeness of income to forecast, control of management allowances, refunds, complaints etc).
- Revenue controls (e.g. Outstanding PM Accounts,
Accuracy of business and statistics, review of ARRs etc).
- Sales Ledger (e.g. aged debts reports, invoice queries, checking and issuing invoices, Travel Agents Commission,
Conference billing, Vouchers etc)
- Purchase Ledger Duties:
- Process invoices
- Match with delivery notes, code, process and post
- Travel Agent Commissions
- Supplier statement reconciliations
- To undertake any other duties requested by management.
- To comply with all legal requirements in respect of health, safety and welfare of all members of staff and customers.
- All staff of the company are required to make themselves available for training and communication meetings, for which advance notice will normally be given.
- All staff must attend fire training as required by law to be familiar with the departmental responsibilities.
KEY MEASURES: Outstanding debt %
- Brand standard audits
- Health & Safety checks
- Guest feedback
- TripAdvisor
- Mystery guest
- AA inspection outcome
- PSN audits
- EHO reports
I have read and fully understood the responsibilities and accountabilities related to my role.
Date: __________________________________
Position: __________________________________
Printed Name: __________________________________
Signature: __________________________________
Date: __________________________________
Position: __________________________________
Printed Name: __________________________________
Signature: __________________________________
Job Types: Full-time, Permanent
Salary: £14,941.06-£23,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
Schedule:
Ability to commute/relocate:
- Berkshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
